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Grand Velas Riviera Maya

Mexico
Family Resort

Amenities | Accommodations | Restaurants | Weddings | Spa | Pictures

Grand Velas All Suites & SPA Resort Riviera Maya - Quintana Roo, Mexico (MX) 
Grand Velas All Suites & SPA Resort Riviera Maya - Luxury in MexicoThe luxurious Grand Velas All Suites & SPA Resort Riviera Maya is the newest resort to distinguish Riviera Maya as a premier vacation destination. Hugging the pristine white sand shore of Playa del Carmen, Mexico, the newly opened Grand Velas All Suites & SPA Resort Riviera Maya is the pinnacle of all - inclusive vacation luxury. Elegant accommodations, gourmet culinary tour dining experience, a deluxe spa, personalized butler concierge services, and a cutting edge convention center make Grand Velas All Suites & SPA Resort Riviera Maya an ideal choice for leisure and business travelers. Grand Velas All Suites & SPA Resort Riviera Maya is located 5 minutes away from downtown Playa del Carmen and 35 minutes from Cancun International Airport.

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Amenities

Daily breakfast, lunch and dinner at our on-site gourmet restaurants are included. Other indulgences include poolside and beach waiter service, a personal trainer, yoga, Pilates and tai chi classes, plus daily sports activity programs and our popular kids club activities.

  • Luxury accommodations in one of our elegant suites with a selection of luxurious amenities
  • Breakfast, lunch and dinner a la carte or buffet at Ocean Bistro, Azul Restaurant, and Chaká
  • Dinner a la carte at Frida - Mexican gourmet cuisine
  • Dinner a la carte at Piaf - traditional French gourmet cuisine
  • Dinner a la carte at Bosque Restaurant & Bar - Gourmet Asian cuisine
  • Dinner a la carte at Cocina de Autor - Signature restaurant from world renowned chefs - Bruno Oteiza and Mikel Alonso. Menu changes each evening.
  • Concierge service at pool and beach area
  • Domestic and International Premium Brands at Lobby Bars and Aqua Bars
  • 24- hour In-Suite Dining
  • Minibar in suite including snacks
  • “Grand Velas Ritual” - guided hydrotherapy circuit at our world class SPA
  • Life Fitness Center
  • Work-out programs with personal trainer
  • Exercise programs such as yoga, Pilates, capoeira, tai chi, and meditation
  • Recreational activities program
  • Grand Kids Activities Program
  • Non motorized water sports (kayaks, boogie boards)
  • Infinity Pool
  • Infinity Jacuzzi
  • Children’s Pool
  • Live music at Lobby Bar and Sky Bar
  • Live music at our specialty restaurants
  • Parking lot & valet parking
  • Concierge service, 24 hrs
  • Taxes and tips

Additional amenities for a fee

  • Special wine and imported liquors
  • Laundry & Dry Cleaning
  • Beauty Parlor
  • SPA Treatments & Services
  • Art & Ceramic Workshop
  • Long Distance Calls
  • Tours & Transportation
  • Shops & Boutique
  • Catering Service
  • Wireless Internet service
  • Doctor consultations & diagnosis
  • Business Center
  • Travel Agency
  • Car rental
  • Baby Sitting Services
  • Airport-Hotel-Airport Transportation
  • Any item or service not mentioned in the inclusions  
Activities
  • Adult Activities Program The Riviera Maya is an outstanding location for a variety of exciting sports and we cater to all your needs. You can try a new sport every day between all our activities: snorkel, kayak, learn to scuba dive, play water polo, or try a boogie board or water aerobics. Other daily activities include bike tours, beach volleyball, soccer, tennis, stretching and bingo games.
  • Quintana Roo, Mexico Eco -VacationsLife Fitness Programs Fitness is fashionable with our life fitness programs. From personal trainers to daily meditation, Pilates and yoga classes, you’ll find it easy to maintain your fitness routine. Our life fitness gymnasium is equipped with state of the art fitness machines including cardiovascular stations (climbers, cross trainers, treadmills and exercise bikes) and resistance and weight training stations.
     
  • Grand Velas Kids Club Activities Grand Velas´ exciting Kid´s Club is an innovative program where children can play and learn through fun activities in a safe, friendly environment supervised by highly qualified personnel.

  • The program provides numerous fun activities such as flying kites, table games, soccer and treasure hunting for young children from 4 to 12 in Mexico’s Beach tropical vacation Resort. There are English-Spanish classes to help them learn the names of colors, clothing and body parts; arts & crafts to show them how to make piñatas, kites and bracelets and live shows with different animals where children will appreciate the importance of ecology and care for nature. There are endless outdoor activities and water sports at the pool, as well as indoor fun at the video area that includes a home theater and X - Box.

  • The Kid´s Cooking classes is a favorite among the young crowd who love to decorate miniature cakes using multi-colored whipped cream and later enjoy the taste of delicious muffins from our bakery.

  • One very special feature is the Grand Velas Kid´s Spa that offers stimulating spa treatments designed exclusively for children. Youngsters will enjoy and benefit from relaxing and hydrating massages, fun facial collections, bath therapy and beauty salon. Kid´s spa services are performed at the guest´s suite or in the pool area.

    Check our daily activity program, so you can bask in the sun while your children enjoy the vacation experience of a lifetime!

    The Kid´s Club operates 7 days a week from 9:30 to 5, as part of your all-inclusive vacation package.  


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Accommodations

Ambassador Grand Class Suites 
Maximum Occupancy: 3 adults 
Square Feet: 1,377

In the adults-only area there are 90 luxurious one-bedroom suites elegantly appointed with imported furnishings, beautiful Mexican artwork and a stunning oceanfront view. Experience the seductively intimate ambience of a private plunge pool on the terrace overlooking the blue waters of the Caribbean at this Mayan Riviera resort.

Other unique amenities include an interior Jacuzzi and an Aqua Tower shower.  Massage tables are available should you wish to receive a relaxing treatment in the privacy of your suite. For your utmost comfort there is a sitting area with a sofa, a 42” plasma TV with digital cable and pay-per-view movies, as well as DVD, CD and MP3 player. There are wireless telephones with a private line with signal throughout the resort; high-speed wireless Internet, as well as an in-room safe that can accommodate a laptop computer.

Ambassador Grand Class Suite Amenities

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  • Spectacular private oceanfront terrace with private pool
  • Bathroom with interior Jacuzzi and a separate “Aqua Tower” shower with six hydro-jets
  • Sitting area with sofa
  • King-size bed or two queen-size beds
  • Walk-in closet
  • White goose down comforters & pillows
  • Pillow menu
  • 42” plasma TV with digital cable
  • Pay-per-view movies
  • Private line/wireless telephones (signal throughout resort)
  • DVD / CD / MP3 player
  • High-speed wireless Internet (additional fees apply)
  • Safety box 
  • Fully stocked mini-bar
  • Coffee maker
  • Vanity mirror
  • Hairdryer
  • Iron & ironing board
  • Scale
  • Umbrella
  • Individual climate control
  • Remote control blinds
  • Daily turndown service
  • Bathrobes and slippers
  • Deluxe bath amenities 

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Ambassador Pool Suites
Maximum Occupancy: 3 adults, or 2 adults and 2 children
Square Feet: 1,270

There are 18 one-bedroom suites with an elegant Mexican décor and a unique view of the ocean located in the family-friendly area of the resort. The spacious bedroom with a King-size bed has a walk-in closet, remote control blinds and blackout drapes to ensure a good night´s sleep.

On the balcony there is a private plunge pool overlooking the magnificent Caribbean waters; a spacious bathroom with room for a massage table should you wish to receive a relaxing treatment in the privacy of your suite; an interior Jacuzzi and a refreshing Aqua Tower shower with six hydro-jets that will certainly add to your comfort and enjoyment.


Ambassador Pool Suite Amenities
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  • Spectacular private oceanfront terrace with private pool
  • Bathroom with interior Jacuzzi and a separate “Aqua Tower” shower with six hydro-jets 
  • Sitting area with sofa
  • King-size bed or two queen-size beds
  • Walk-in closet
  • White goose down comforters & pillows 
  • Pillow menu
  • 42” plasma TV with digital cable
  • Pay-per-view movies
  • Private line/wireless telephones (signal throughout resort)
  • DVD / CD / MP3 player
  • High-speed wireless Internet (additional fees apply)
  • Safety box 
  • Fully stocked mini-bar
  • Coffee maker
  • Vanity mirror
  • Hairdryer
  • Iron & ironing board
  • Scale
  • Umbrella
  • Individual climate control
  • Remote control blinds
  • Daily turndown service
  • Bathrobes and slippers 
  • Deluxe bath amenities

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Ambassador Suites 
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Maximum Occupancy: 3 adults or 2 adults and 2 children
Square Feet: 1,270

 The family area of the resort also has 178 one-bedroom suites with one King or two Queen-size beds. From the balcony there is an extraordinary view of the sparkling ocean which the entire family will surely enjoy. Smoking rooms are available in this section of the resort.

Amenities include an interior Jacuzzi and family-pleasing features such as a mini-bar, cable/satellite TV with premium channels and pay-per-view movies, as well as a CD/DVD player. There is a multi-line phone in the suite, as well as high-speed wireless Internet service and an in-room safe to accommodate a laptop computer.

Ambassador Suites Amenities

  • Spectacular private oceanfront terrace
  • Bathroom with interior Jacuzzi
  • Sitting area with sofa
  • King-size or two queen-size beds
  • Walk-in closet
  • White goose down comforters & pillows  
  • Pillow menu
  • 42” plasma TV with digital cable
  • Pay-per-view movies
  • Private line wireless telephones (signal throughout resort)
  • DVD / CD / MP3 player
  • High-speed wireless Internet (additional fees apply)
  • Safety box 
  • Fully stocked mini bar
  • Coffee maker
  • Vanity mirror
  • Hairdryer
  • Iron & ironing board
  • Scale
  • Umbrella
  • Individual climate control
  • Remote control blinds
  • Daily turndown service
  • Bathrobes and slippers
  • Deluxe bath amenities  

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Master Suites 
Maximum Occupancy: 3 adults or 2 adults and 2 children
Square Feet: 1,184

 Indulge in one of our 206 exquisitely furnished luxury Master Suites - 30 of them with a private plunge pool - located in the natural environment of the Riviera Maya jungle. All suites have one King or two Queen-size beds, terrace and an array of personal and entertainment amenities. Smoking rooms are available in this section of the resort.

Amenities include cable/satellite TV with premium channels and pay-per-view movies, as well as a CD/DVD player. There is a multi-line phone in the suite, as well as high-speed wireless Internet service and an in-room safe to accommodate a laptop computer.


Master Suites Amenities

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  • Spectacular patio overlooking the Riviera Maya jungle, some with private pool
  • Bathroom with interior Jacuzzi
  • Sitting area with sofa
  • King-size bed or 2 Queen-size beds
  • Walk-in closet
  • White goose down comforters & pillows  
  • Pillow menu
  • 42” plasma TV with digital cable
  • Pay-per-view movies
  • Private line/wireless telephones (signal throughout resort)
  • DVD / CD / MP3 player
  • High-speed wireless Internet (additional fees apply)
  • Safety box 
  • Fully stocked mini-bar
  • Coffee maker
  • Vanity mirror
  • Hairdryer
  • Iron & ironing board
  • Scale
  • Umbrella
  • Individual climate control
  • Remote control blinds
  • Daily turndown service
  • Bathrobes and slippers
  • Deluxe bath amenities  







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Restaurants and Bars

Resort Dining on the Riviera Maya. Grand Velas is known for outstanding culinary experiences. From celebrity-chef focused gourmet dining to our multinational themed snack bars, the delicious options at Grand Velas All Suites & SPA Resort Riviera Maya offer a fusion of flavors, artfully presented in a relaxing atmosphere. Dining choices are plentiful and range from family friendly to fine, gourmet dining. You’ll also enjoy the convenience of 24-hour suite service, snack bars and a variety of bars including swim-up bars at the pool.

Fine Dining

  • Piaf Like the French chanteuse namesake, our gourmet restaurant Piaf is bold and intricate. Celebrated French Chef Michel Mustiere delivers an unforgettable gastronomic experience using the intricate flavors of traditional French cuisine. You will savor the most exquisite dishes prepared in an innovative spirit with only the freshest ingredients. Mouth watering soups and sauces, savory meats and poultry and irresistibly tempting desserts are all part of the gourmet experience that awaits you at Piaf.

    Piaf is located on the third floor of our exclusive adult-only area and is open daily from 6 pm to 11 pm. Reservations required. Live music. Indoor air-conditioned seating.
    Age Restrictions: 19 and older
    Dress Code: Business Casual; no flip-flops, T-shirts or shorts  
  • Bosque Restaurant & Bar Our Chef has carefully chosen the best cuisine from the two most important regions in Asia: China, Japan and Korea in the northeast and Thailand, Vietnam, Malaysia and Cambodia in the southwest part of the continent. Traditionally, Asian cuisine includes the most delicious steam-cooked rice or freshly made noodles in every shape and size accompanied by numerous side dishes; each individual dish will be sweet, sour, salty or bitter. Ingredients vary by province, but there is always special emphasis on the use of fresh vegetables and spices along with dipping sauces.

    The Bosque is a family friendly restaurant, located in the convention center of the hotel and opens daily from 6pm to 11pm. Reservations required. Live music. Indoor air-conditioned seating.
    Dress Code: Business casual; no flip-flops, shorts or T-shirts.
    The Bosque is a smoke-free restaurant.
  • Quintana Roo, Mexico - Frida RestaurantFrida Named for the famous Mexican painter, Frida offers the very best of Mexico’s traditional haute cuisine but with a modern twist. Every dish is a colorful work of art, a mouth watering masterpiece that reflects Mexico’s rich European heritage. The menu covers a wide spectrum of local cuisine - from exotic squash blossoms to multi-colored sauces flavored with soft tasting peppers - as well as our Chefs own version of world famous Mexican dishes.

    Frida is located on the third floor of the resort and features ocean front views. It is open daily from 6 pm to 11 pm. Reservations required. Live music. Outdoor terrace and indoor air-conditioned seating available.
    Dress Code: Business casual; no flip-flops, T-shirts or shorts.
    Frida is a non-smoking restaurant. 
  • Cocina de Autor - Signature Restaurant Dining at Cocina de Autor is an experience of flavors and aromas created by internationally renowned Spanish Chefs Bruno Oteiza and Mikel Alonso. New gastronomic delicacies are unveiled every day as Chef Oteiza and Chef Alonso include their signature dishes in the a la carte menu. Don’t miss the opportunity of savoring the best of the best in the world of haute cuisine!

    Cocina de Autor is open daily from 6pm to 11 pm. Reservations required. All seating is in our air-conditioned dining area.  
    Age Restrictions: 19 and older
    Dress Code: Business Casual; no flip flops, shorts or T-shirts.
    Cocina de Autor is a non-smoking restaurant.  

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All Day Casual Dining

  • Azul All-day casual oceanfront settings for enjoying delicious meals any time of day with friends and family in a relaxing open-air atmosphere. The international buffet features scrumptious cuisine from around the world: Chinese, Japanese, Italian, Mexican and American favorites, as well as mouth watering fare from our delicious grill.

    Azul restaurant is located in the family section of the resort. Open daily from 7 am to 11 pm. Smoking and non-smoking sections available.
  • Quintana Roo, Mexico - Ocean Bistro RestaurantOcean Bistro This French-style restaurant is located beachfront in the adults-only section of the resort.

    Stop by for a cup of freshly brewed coffee and you might be tempted to try the most delicious croissants straight from the oven. The menu offers a wide selection of popular French dishes, such as soups & salads, sandwiches on French bread and deliciously tempting quiches that you can enjoy with a great selection of international wines.

    Open daily from 7am to 11pm.
  • Chaká Savor sights and sounds among Mangroves, Chechen, Salam and Chaka trees at Chaká, an all-day, causal restaurant located near the pool of the Grand Velas jungle section of the hotel. Enjoy an international array of dishes and delightful organic experiences. Chaká's relaxing open-air atmosphere is complemented by tantalizing entrees, delicious desserts, international wines and specialty coffees from all over the world. Savor the sights and sounds of the jungle while you enjoy a delightful dining experience.

    Open daily from 7 am to 11 pm. Smoking and non-smoking sections available.    

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Snack Bars Snack around the world at our three open-air snack bars that offer appetizing French, Middle Eastern, Italian, Asian or American delicacies. Their unique menu features lettuce wraps, mini-pizzas and much, much more. Open daily from 10 am to 11 pm.  
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Wines Our gourmet restaurants offer an extensive assortment of local and international wines. The sommelier at each restaurant will be happy to guide to ensure the ideal paring of food & wine.  
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Bars

  • Sky Bar The rooftop Sky Bar offers prime sunset viewing, delicious drinks in a hip-lounge setting, DJ music and dancing. The Sky Bar is located on the 4th floor of the resort-s adults-only area. Open from 6 to 11 pm.
  • Aqua Bar Sip your favorite top-shelf mix at the poolside Aqua Bar located in the resorts main pool area. Enjoy the convenience of swim-up or dry seating. The Aqua Bar is a favorite hot spot for enjoying a refreshing tropical beverage while relaxing at or in the pool. Open daily from 10 am to 6 pm.
  • Asian Bar Cool off at the Asian Bar with some delicious exotic combinations for a perfect balance. Open daily from 6 to 11 pm.

 

  • Lobby Bar Socialize with friends or colleagues at the resorts two lobby bars featuring only the finest choices in premium liquor, beer and wine and an appetizer menu. The lobby bars broadcast sporting events on TV and feature live entertainment on select evenings. Outdoor terrace and air-conditioned seating is available. Open daily from 6 pm to 11 pm.  

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In-Suite Dining

  • 24-hour in-Suite Dining. If you prefer to enjoy a delicious meal in the comfort and privacy of your luxury suite, our 24-hour dining service is available as part of your Grand all-inclusive experience. The in-suite menu includes a diverse selection of snacks, meals, and desserts
  •  
  • Mini-bar. Our convenient in-suite mini-bar includes beer, soft drinks, bottled water and snacks such as peanuts, potato chips and granola bars. Like so much else at our resort, the mini-bar is part of the Grand all-inclusive experience and is refilled once a day at no extra charge. 


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Weddings

Riviera Maya Wedding & Event Packages
Planning your special day is fun and easy with all-inclusive wedding and event packages at Grand Velas All Suites & SPA Resort Riviera Maya. Our packages are specially created to cover all the bases of hosting a perfect event from your ceremony on the beach to room blocks for guests. A variety of glamorous wedding and event packages are available to meet your needs.

Sweet Riviera Maya Wedding Package Includes:

  • Gazebo location
  • Legal or symbolic Ceremony
  • Riviera Maya Wedding and Event PackagesTranslation of the ceremony if required
  • Classic Bride’s Bouquet
  • Classic Groom’s Boutonniere
  • Professional photographer services and photo album
  • Special Wedding cake for two
  • One bottle of sparkling wine and petit fours
  • First sunrise together breakfast in bed
  • Wedding Coordinator services
  • 24 hour Butler-Concierge services
  • Special bridal suite at spa for Wedding day

Price: $1,789 + tax

For more information, please contact our Wedding Coordinator Tatiana Carrion at tcarrion@grandvelas.com or call at +52-984-3182

 Glamorous Riviera Maya Wedding Package Includes:              

  • Gazebo location
  • Legal or symbolic ceremony
  • Riviera Maya Wedding and Event PackagesBlood test and health certificate if required
  • Ceremony translation if required
  • Classic Bride’s Bouquet
  • Classic Groom’s Boutonniere
  • Centerpiece for ceremony table
  • Professional photographer services and photo album
  • Special Wedding cake for two
  • One bottle of sparkling wine and petit fours
  • Bridal Manicure & Pedicure at our Spa
  • Hairstyle for the Bride
  • First sunrise together breakfast in bed
  • Airport-Hotel transportation in limousine
  • Wedding Coordinator Services
  • 24 hour Butler-Concierge services
  • Special bridal suite at our Spa for Wedding day

Price: $2,689 + tax

For more information, please contact our Wedding Coordinator Tatiana Carrion at tcarrion@grandvelas.com or call at +52-984-3182

Important Wedding Information:
For either a legal or spiritual ceremony, passports are required.

Riviera Maya Wedding and Event PackagesLegal ceremonies can take place at any desired location and is guided by a District Judge, authorized by the Mexican government to issue a marriage certificate valid for legal purposes in Mexico only.  In order to have your marriage certificate deemed valid in a foreign country, it must be translated and legally stamped. One of the requirements for a legal wedding in Mexico is a blood test that must take place at least 3 business days before the wedding.
Symbolic ceremonies can take place at any desired location and is guided by a non-denominational Minister who will give a lecture about love.  This ceremony can be performed in English. The minister will issue a certificate of non legal value.
Honeymoon Package
With our Mexican Honeymoon package we set the stage for your honeymoon in paradise. You’ll stay in our lovely jungle view room with private pool.  When you walk in, you’ll find aphrodisiacs such as wine, flowers and delicious petit fours. Our Mexican honeymoon package also includes a couples in-suite aromatherapy bath with rose petals.  And finally you’ll have your own private waiter during your private breakfast and three-course dinner overlooking the crystal Caribbean waters.

Full Package details include:

  • Quintana Roo, Mexico Honeymoon PackagePrivate in-suite breakfast and dinner for two including three-courses with private waiter, wine, and flower centerpiece for your table
  • One aromatherapy bath with rose petals and one $50 spa credit per person per stay
  • Luxurious accommodations in our Master Suite with private plunge pool
  • State-of-the-art fitness facility
  • Work-out programs (Pilates, yoga, meditation and personal traning)
  • Dinner at our gourmet restaurants (Frida- Gourmet Mexican Cuisine,  Bosque - Asian Fusion Gourmet Cuisine, Piaf- Traditional French Cuisine, Signature by Bruno Oteiza and Mikel Alonso- Gourmet Cuisine with Spanish Influence)
  • Buffet & a la carte breakfast, lunch & dinner at Ocean Bistro, Azul, and Chaka Restaurants  
  • 24-hour suite service
  • Butler concierge service - 24 hrs
  • Unlimited premium international and national brands throughout the hotel
  • In-suite minibar including snacks
  • Adult and Kids activities program
  • Non-motorized activities (kayaks and boogie boards)
  • Poolside Butler Concierge Service
  • Live entertainment in lobby bars and skybar 
  • Private Transportation Airport-Hotel
  • Taxes and gratuities






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The Spa

Luxurious Riviera Maya Spa Vacation
The new Grand Velas All Suites & Spa Resort Riviera Maya features a truly extraordinary world-class spa where you can enjoy the soothing effects of a body massage or a refreshing facial treatment.   Let us transport you to a world of wellbeing amid aromatic essences, flowers, candles and hot soft stones; at the end of the journey you will feel how tension and stress have slowly melted away and you now have a renewed sense of inner peace.

Built amid the lush jungle that hugs the resort, the Spa at Grand Velas covers an area of 76,640 sq. ft. that contains 40 treatment suites appointed with beautiful native art and design and separate hydrotherapy facilities for men and women. Its extensive treatment menu includes massage therapies for men, women and couples; body treatments and wraps, facials and our decadent Riviera Maya Ritual – a true escape into total bliss! And to extend the benefits of your beauty treatments, visit our Spa Boutique where you can purchase top-of the-line products.

As an extra special feature only for the most demanding guests, Grand Velas All Suites & Spa Resort Riviera Maya has a number of luxurious Spa Suites with a private treatment room, some with hydro-massage tubs and one even has a double Jacuzzi tub, so you can indulge in the ultimate spa experience in the privacy of your suite.

After a relaxing day at the Spa, stop by our Beauty Salon to add the finishing touches to your health and beauty ritual. Our Salon offers complete hair, nail and body care and a private Wedding Room for the bride-to-be. 

The Spa Concierges will gladly assist you in the selection and sequence of your treatments, so feel free to consult with them before making your final appointment. 


 


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