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Hyatt Ziva Cancun


Hyatt Ziva Cancun is a lavish all-inclusive family friendly oasis in Cancun on Mexico’s Yucatan coast. With countless land and water activities, plus live entertainment and the choice of an all-inclusive package, Hyatt Ziva Cancun is the perfect place for your next escape. Located in one of the most breathtaking destinations in the world, with spectacular views of the Caribbean Sea, this Cancun resort features beautiful suites, three infinity pools, including an adults-only rooftop pool and two pristine white sand beaches.  Enjoy swimming, snorkeling and diving in the crystalline waters of the Caribbean Sea, and indulge in playful resort activities with everything from beach volleyball to live music and entertainment.  Kids will have the vacation of a lifetime with the KidZ Club with a water play area and tree house.

All-Inclusive Plan
547 Rooms
10 Restaurants
8 Bars
Family Friendly


All rooms are subject to maximum occupancy.

483 sq. ft. (44.88 sq m) room with two double beds or one king bed, garden views from a private balcony or terrace. Floor to ceiling windows with black-out shades, evening turndown service, 24 hour in-suite dining, in-suite refreshment center, Bluetooth speaker, charging station, complimentary wi-fi. Adults have access to the Hyatt Zilara Cancun for dinner (with reservations, transportation not included).  King room features a sofa bed.

483 sq. ft. room with two double beds or one king bed with views of the resort from a private furnished balcony.   King room features a sofa bed.

483 sq. ft. room with two double beds or one king bed with magnificent views of the ocean from a private furnished balcony.   King room features a sofa bed.

483 sq. ft. room with two double beds or one king bed, a private balcony with panoramic ocean views.   King room features a sofa bed.

712 sq. ft. room with two double beds or one king bed, semi-private pool right off the balcony and views of the Caribbean from a private terrace.   King room features a sofa bed.

598 sq. ft. room with two double beds or one king bed.  These rooms feature a private balcony and scenic views overlooking the dolphin pool.  King room features a sofa bed.

Offering exclusive amenities and a sky-high view of the sparkling sea, these 1,524-sq. ft. grand suites feature lavish interiors and a private hot tub on the balcony. Club Level amenities listed below.

Spacious and luxurious, these 1,087 sq. ft. corner suites have a private balcony with a hot tub and ocean vistas, as well as exclusive amenities listed below.

463 sq. ft. room with two double beds or one king bed with views of the Caribbean from a private balcony, plus Club Level amenities.

Private check-in & checkout in an exclusive area * Personalized concierge services * Best suite views in the exclusive Club Level * Bottle of domestic sparkling wine * In-room refreshment center plus liquor and upgraded snacks * Mini liquor bottles * Exclusive Club Level lounge featuring premium drinks, appetizers and continental breakfast, table games, books and Wi-Fi (open 7am – 10pm) * Exclusive Hyatt Club Level pool * Complimentary domestic and international calls to USA, Mexico & Canada * 10% discount on spa and salon services * State-of-the-art espresso machine* Discount on Express Laundry Service

With dazzling ocean views, these spacious 695 sq. ft. suites with two double beds or one king bed, are for adults only and feature a hot tub on a private balcony. Additional Turquoize Tower amenities listed below.

High in the sky, these large 695 sq. ft. suites are for adults only and offer unforgettable seascapes from the private balcony and hot tub. Lavish rainfall shower with views of the ocean. Additional Turquoize Tower amenities listed below.

These luxurious 695 sq. ft. suites are for adults only and include balconies with a private hot tub and access to a semi-private pool access overlooking the sea. Lavish rainfall shower with views of the ocean. Additional Turquoize Tower amenities listed below.

Turquoize Tower at Hyatt Ziva Cancun is the new adults-only, all beachfront tower featuring rooms with 695 square feet of living area and an oversized balcony with private hot tub and sitting area. Guests of the Turquoize Tower can take advantage of:
Private airport transfers and VIP check-in and reception area * Personalized and professional butler and concierge services that can be coordinated by means of in-room tablets * Lavish bath accommodations affording stunning ocean views with unique floor-to-ceiling corner rainfall showers * Exclusive access to the resort’s rooftop infinity pool with spectacular ocean views and private Punta Vista rooftop bar * Fine dining at La Bastille, the elegant adults-only French restaurant, and preferred seating at oceanfront Tradewinds * Private elevator with exclusive, direct access to Zen Spa and relaxing hydrotherapy circuit * Full privileges at nearby adults-only Hyatt Zilara Cancun (transportation not included)

Restaurants and Bars

Hyatt Ziva Cancun offers fine dining at 8 à la carté and international buffet restaurants, innovative food carts, 24-hour in-suite dining, top-notch nightly entertainment featuring live music and performances, unlimited cocktails, spirits, beer, wine, and soft drinks at 7 lounges and bars.


Classic and romantic, this elegant yet relaxed restaurant serves timeless French cuisine. Open for dinner, adults only.



With indoor and outdoor seating, this gourmet buffet offers an endless variety of international dishes to please any palate. Open for breakfast, lunch and dinner.


The Moongate

From dim sum to stir-fry to teppanyaki, an array of Asian delights awaits you. Open for dinner.


Breeze Grill

A casual grill by day and a classic steakhouse by night, this oceanfront venue offers fantastic views indoors and out. Open for breakfast, lunch and dinner.



Featuring Italian traditions such as the wood-fired pizza oven, this restaurant serves trattoria-style favorites for lunch and becomes an elegant ristorante for dinner. Open for lunch and dinner.


Juana Margarita

Tacos and ceviches are served right on the beach, accompanied by amazing ocean views. Open for lunch and dinner.



This classic American diner is the perfect place to grab a burger and a shake. Open for lunch and dinner.



Sweet treats take center stage at this delightful dessert parlor. Open for lunch and dinner.


Coffee House

Espressos, cappuccinos and other delicious beverages are complemented by scrumptious pastries and snacks at this comfortable café. Open for breakfast, lunch and dinner.


Food Carts

Roaming the pool and beach areas throughout the day, traveling food carts offer delights such as tacos, burgers, fresh fruit, sweet crepes and cool beverages.


Sáasil Bar – Relax within the lobby’s breezy, contemporary decor inspired by the region’s Mayan heritage, or sit outdoors and take in the stunning ocean views.

La Cantina – Get a taste of Mexico by sampling a selection of local tequilas.

La Vista – Admire the panoramic views from the rooftop as you sip a signature cocktail by the adults-only pool.

Delfines – Enjoy the outdoors or the swim-up bar and take in vistas of brilliant blue waters stretching from the infinity pool to the ocean at this bar named for the region’s famous dolphins.

24 Hours – Enjoy a cool beverage and a snack in this lively lounge open 24 hours a day.

Playa –  Sip a refreshing drink while relaxing poolside at the Hyatt Club Level.

The Club – Whether lounging Indoors or seated outside, savor a delicious snack with a fine wine or premium cocktail as you overlook the infinity pool at the Hyatt Club Level.

Amenities and Activities

At Hyatt Ziva Cancun you can relax at their spa with ocean views and phenomenal beachfront service or do standup paddle boarding and Paddle Yoga. Work out at their fitness center, stretch in their yoga classes, get your hair done at their beauty salon and so much more.

Other activities include: outdoor basketball and tennis, bicycle tours, snorkeling and other non-motorized water sports, game rooms with tween and teen activities, Kidz Club, poolside entertainment, culinary classes and tastings, and culturally inspired performances.

Right on the resort property guests of Hyatt Ziva Cancun can swim with the ocean’s friendliest creatures. And if you feel like being close to the dolphins at all times, try booking a Dolphin View room!

KidZ Club
Children love the KidZ Club, where they can make new friends and join in on fun and supervised pool games like water volleyball or splash around in the mini waterpark. Other adventures include arts and crafts, video games and beach excursions. Includes special supervised activities for kids. Designed for children ages 4-12. Family time for younger children accompanied by their parents is available (confirm available days/times upon arrival).

Live Entertainment
Enjoy weekly theme parties, including:
Club Night at Punta Vista Roof Top Bar – Bringing real night club atmosphere to those not yet old enough for the real thing. Teens are welcome to dance to music from top DJs, with or without their parents.
Havana’s Club at Punta Vista Roof Top Bar – Enjoy the rhythm of Cuba with an extensive selection of mojitos, an experienced cigar-roller and the sounds of a professional Cuban band to salsa all night long.
Sky Lounge at Punta Vista Roof Top Bar – The club lounge is the best place to hang out, party and dance to the beat of live house and electronic music.


Unwind in the eco-holistic, Mayan-inspired sanctuary with 13 treatment rooms and 6 palapas on the beach that provide the best possible scenery of sand, sea and sky to satisfy all senses. Take advantage of the soothing hydrotherapy circuit facing the sea or renew your look at the beauty salon.

Services available at additional charge include:
Massage and body treatments
Facial and skin treatments
Hydrotherapy circuit
Kids services
Pre-wedding services
Plunge pools, hot tub and massage waterfall
Sauna and steam rooms
Beauty salon


Weddings and Romance

Yours is a story of timeless romance… of pure connection… and endless togetherness. No one understands that better than Hyatt Ziva Cancun, where weddings, vow renewals, honeymoons, and time to take your relationship to new levels are among our many specialties. Young love, seasoned soul mates, and the friends and family around them come together here with the elegant, effortless ease that only our exquisite all-inclusive atmosphere and spirit of service can deliver.

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